One CRM for one business.
Agents that know it.
As exclusive as a private card. An AI CRM made to measure for your company, issued in your name only.
Exclusive by design
Issued to one name only.
Yours.
- Pipelines shaped to your sector
- AI agents with real jobs
- Plans for every stage of growth
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Engraved for you
Your name on it.
Built for no one else.
- Made to measure, never off the shelf
- Your data model, your agents
- One CRM, one business
01 — Exclusive AI CRM
One key.
Your whole business.
Your pipeline, your agents and your data, opened by a CRM issued to one name only.
- Your pipelines and records
- Your own AI agents
- Full data export
Illustrative interface
Inside THE CRM
Your whole business,
on one screen.
Illustrative interface with sample data.
02 — Agent library
An agent for every job.
Applied to your business.
20 agents and more, applied to what your company needs
03 — Visibility · MR HARRY® Born Visible™
Your CRM manages the demand.
Visibility creates it.
SEO, GEO and AI-visibility engineering so your business can be found on Google and in assistants like ChatGPT, Gemini and Perplexity. Every enquiry lands in your CRM.
Illustrative curve. Results depend on many factors and are not guaranteed.
Get your free AI-visibility analysis04 — AI agents
Agents on duty.
On duty · --:-- · London
- Lead qualificationScores every enquiry
- Follow-upDrafts the next message
- Customer serviceAnswers from your knowledge
- ProposalsBuilds documents from the deal
- OperationsTurns won deals into projects
- Business intelligenceSends a weekly briefing
Each agent drafts for your approval or acts on its own for routine work. You decide which.
05 — Exclusive AI CRM
A CRM built for one business.
Yours.
Like an exclusive card, it is issued to one name only: yours. Your processes, your data model and your own AI agents, trained on how you work. Designed with you, built by our team, evolved as you grow.
1
Discovery
How your business really runs.
2
Blueprint
Pipelines, records and agents agreed.
3
Build
Configured and connected.
4
Train
Agents learn your rules and tone.
5
Launch
Your team goes live, supported.
6
Evolve
New agents as you scale.
The platform
Everything your business runs on.
And anything it still needs.
Clients, projects, finance, support, marketing and AI agents in one workspace. If your business needs something the platform does not do yet, we build it into your CRM.
Clients & leads
- Lead pipelines with your own stages
- Kanban and list views
- Website forms that create leads
- AI lead scoring
- Client records, contacts and files
- Custom fields for any data
- Import and export
Projects & tasks
- Projects with milestones
- Tasks, checklists and assignees
- Timesheets and time tracking
- Gantt and Kanban views
- Files and discussions per project
- Recurring tasks and reminders
- Client access to project progress
Sales & finance
- Proposals and estimates
- Invoices and recurring invoices
- Online card payments
- Subscriptions
- Expenses and credit notes
- Payment reminders
- Multi-currency
Contracts & documents
- Contracts with e-signature
- Renewal and expiry alerts
- Document templates
- Files linked to every record
- Google Drive storage
Support & client portal
- Support tickets by department
- Knowledge base
- Branded client portal
- Invoices, projects and tickets in one login
- Surveys and announcements
Marketing
- Landing pages with lead capture
- Email campaigns and sequences
- WhatsApp conversations
- Lead source tracking
- Consent recorded on every form
- Marketing agents
Team & control
- Roles and permissions
- Shared calendar and goals
- Reports and dashboards
- Activity log
- GDPR tools: consent, export, deletion
- Multi-language
Integrations
- Gmail
- Google Drive
- Google Calendar
- Card payments
- Custom integrations on request
Marketing agents
They create demand and keep it warm.
- Campaign plannerplans the month
- Content writerposts, emails, pages
- Landing page builderpages that capture leads
- Email sequencesnurtures every lead
- WhatsApp follow-upreplies and reminders
- Campaign reviewerwhat worked, what to cut
Production agents
They turn sales into delivered work.
- Lead qualificationscores every enquiry
- Proposal builderdrafts from the deal
- Project setupmilestones and tasks
- Invoice chaserpolite, on time
- Support answersfrom your knowledge base
- Weekly briefingnumbers and risks
Agents powered by MR HARRY® from VaultLayer AI Ltd. Every agent can draft for your approval or act on its own for routine work.
Something missing?
We build it.
Your CRM is not limited to what is on this page. Tell us how your business works and we add it.
Tell us what you need- Custom modulesA booking system, a stock register, a loan tracker. Whatever you run.
- Your own data modelRecords and fields named the way your team talks.
- Workflows and approvalsWho signs off what, and when.
- Dashboards and reportsThe numbers you actually check every morning.
- Your brand on the portalYour clients see your name, not ours.
One workspace instead of a stack of subscriptions.
| What you need | Usually | THE CRM |
|---|---|---|
| Clients and pipeline | A CRM subscription | Included |
| Projects and tasks | A project tool | Included |
| Invoices and payments | An invoicing app | Included |
| Contracts and e-signature | A signature service | Included |
| Support tickets | A help desk | Included |
| Landing pages and email | A marketing platform | Included |
| WhatsApp inbox | A messaging tool | Integrated |
| AI agents | Separate chatbots | Working inside your data |
Features available depend on your plan. Some integrations are set up during onboarding.
06 — Plans
Choose your metal.
Grow into your own.
CRM essentials
- Leads, clients and contacts
- Pipelines and tasks
- Website lead forms
- Custom fields
Full operations
- Everything in Gold
- Projects and timesheets
- Invoices, proposals, contracts
- Tickets and client portal
Production agents
- Everything in Platinum
- Production agents
- Gmail, Drive, WhatsApp
- Email campaigns
Marketing and production agents
- Everything in Palladium
- Marketing agents
- Landing pages
- Priority onboarding
Exclusive AI CRM
Built for your business. Tailored quote.
07 — About
We are choosing our founding clients.
Founding clients shape their CRM and agents directly with our team. Real case studies will appear here as they go live, never invented reviews.
THE CRM is an adaptable, AI-native CRM platform built by DeCaprio Digital Marketing Ltd, with AI agents powered by MR HARRY® from VaultLayer AI Ltd. Both are UK companies. It configures pipelines, records, client portals, automations and AI agents around how each business operates, and offers an exclusive AI CRM built for a single business.
- The platform
- DeCaprio Digital Marketing Ltd
- CRM, data, integrations and implementation
- The AI agents
- VaultLayer AI Ltd · MR HARRY®
- Marketing and production agents
Who is behind THE CRM?
Two UK companies working together. DeCaprio Digital Marketing Ltd builds and implements the platform. VaultLayer AI Ltd provides the AI agents, powered by MR HARRY®.
Can THE CRM work for any type of business?
Yes. Pipelines, fields, workflows and agents are configured per business, so the same platform can run a lender, a clinic, a property agency or a trades company.
What is an exclusive AI CRM?
A CRM designed and built for one business, with its own data model, workflows and AI agents trained on that business. It is quoted individually.
Do agents act without my approval?
Only where you allow it. Each agent can draft for approval or act automatically on routine tasks.
Who owns the data?
You do. Your data stays yours and can be exported.
What does Visibility do?
It applies the MR HARRY® Born Visible™ method to improve how your business is found in search engines and AI assistants. Results are not guaranteed.